Why simple conversations are worth your time

July 24, 2008

Conversations by Louisa Bufardeci

Last week, my co-worker who leads our manager development program made the case that managers should invest their time initiating and continuing conversations with their team members, both as a team and as individuals. More than just chit-chat (although that’s important, too), he advocated enlightening conversations because managers have a chance to:

  • find and answer questions
  • clarify ambiguity
  • provide important detail
  • help advance projects and meet deadlines
  • ensure your team is moving toward the same goals

Of course, because conversation is a two-way exchange, there are benefits for the employees on your team as well. They will appreciate the opportunity to:

  • ask questions
  • share their insights and concerns
  • help improve how your team completes its work

Enabling these critical conversations is one of a leader’s greatest responsibilities. Because, if you think about it, most problems can be resolved through effective communication, and most innovations begin with conversation. The key is always keeping in mind the two-way exchange: both talking and actively listening.

Advertisements